Responsible Service of Alcohol

About this course

This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol.

Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

The unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

Entry Requirements

There are no entry requirements for this course.

Delivery

Program delivery is face to face in a small group training environment.

Duration

This RSA is run over a period of 6 hours face-to-face. There is no mandatory pre-course learning prior to training. Duration may vary depending on group bookings.

Location

Port Douglas – Mossman- Atherton- Cairns- Mareeba

Award Issued

Students who successfully complete this nationally recognised training will be awarded the Statement of Attainment for:
SITHFAB002 Responsible Service of Alcohol

Cost

$60

Outline

Sell or serve alcohol responsibly
Assist customers to drink within appropriate limits
Assess alcohol affected customers and identify those to whom sale or service must be refused
Refuse to provide alcohol