Certificate III in Hospitality

About this course

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage and gaming.

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If you have any questions regarding any of the courses on offer, please do not hesitate to contact us.

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Entry Requirements

There are no pre-requisites for entry to this qualification, however Far North Training & Consultancy has the following selection criteria for this course. The participant will be required before enrolling to complete a Language Literacy and Numeracy assessment to determine what level of support the participant may need to assist them through their study program.


Program delivery can be face to face in a small group training environment located in Mossman. For participants under contract with the Australian Apprenticeship Centre and an Employer, delivery of training will be in the workplace.

**This course requires students to undertake 36 service periods in a hospitality environment as part of their course.


Program duration for a full-time student is an average of 12 months. Some students may complete the course in less time, however.  Students must participate and attend 36 service periods in a hospitality establishment.


The program can be delivered in Cairns, at Far North Training & Consultancy, or on-site at each individual employer’s venue in Far North Queensland.

Award Issued

Students who successfully complete this nationally recognised training will be awarded the Qualification SIT30616 Certificate III in Hospitality.

Recommended Requirements

This course requires students to undertake 36 service periods in a hospitality environment as part of their course, therefore transport to the work placement is required.  Students will also need suitable attire, white polo shirt, black shorts and enclosed black shoes.


This course is an initiative of the Queensland Government under Certificate 3 Guarantee, funded by the Department of Education & Training. To find out if you are eligible, click here.

Core Units

  • SITHIND002
    Source and use information on the hospitality industry
  • SITXCCS006
    Provide service to customers
  • SITHIND004
    Work effectively in hospitality services
  • SITXWHS001
    Participate in safe work practices
  • BSBWOR203
    Work effectively with others
  • SITXHRM001
    Coach others in job skills
  • SITXCOM002
    Show social and cultural sensitivity

  • SITHFAB002
    Provide responsible service of alcohol
  • SITHFAB001
    Clean and tidy bar areas
  • SITHFAB003
    Operate a bar
  • SITHFAB005
    Prepare and serve espresso coffee
  • SITXCCS002
    Provide visitor information
  • HLTAID003
    Provide First Aid
  • SITHFAB004
    Use Business Technology (BSB Training Package)
  • SITXFSA001
    Use hygienic practices for food safety