This qualification reflects the role of skilled operators who use a range of developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This program will provide a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. This qualification allows for multiskilling and for specialization in accommodation services, food and beverage and gaming.
Students successfully completing all the listed competencies will achieve Certificate III in Hospitality. Students who successfully achieve some of the listed competencies will receive a Statement of Attainment for those units that they have demonstrated competency.
- Espresso coffee machine operator
- Food and beverage attendant
- Front desk receptionist
- Function attendant
- Function host
- Gaming attendant
- Guest Service Agent
- Restaurant Host
- Senior Bar attendant
There are no pre-requisites for entry to this qualification, however FNTC has the following selection criteria for this course. The participant will be required before enrolling to complete a Language Literacy and Numeracy assessment to determine what level of support the participant may need to assist them through their study program.
This program is offered by face to face delivery mode. Program duration for a full time student is an average of 12 months. Some students may complete the course in less time, however. Students must participate and attend 36 service periods in a Hospitality establishment.
How to Apply
Face to face classes in Mossman, Cairns and surrounds
Recognition of Prior Learning (RPL)
If you are currently working in a business facility then you may be entitled to Recognition of Prior Learning. RPL is a nationally recognised process which helps you gain credit towards a certificate based on the skills and experience you have gained from:
- Previous learning
- Work or industry experience (paid or unpaid)
- Partially completed studies
Your experience is matched to current industry qualifications so you may gain credit towards or even recognition for a full qualification.