Certificate III in Business Administration

About this course

If you enjoy working indoors and communicating with others then gain a Certificate III in Business Administration. The program covers Microsoft Word, Excel, PowerPoint, workplace health and safety, customer service, typing, and is from the nationally recognised Business Services Training Package.

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If you have any questions regarding any of the courses on offer, please do not hesitate to contact us.

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This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement.


This program will provide a pathway to work in various business organisations – you will learn various skills that will assist you to enter the business world.  Some examples are Workplace Health and Safety processes, designing and developing business documents, creating and using databases, creating electronic presentations, maintaining financial records, organising schedules, as well as other important administration skills.


Students successfully completing all the listed competencies will achieve Certificate III in Business Administration.  Students who successfully achieve some of the listed competencies will receive a Statement of Attainment for those units that they have demonstrated competency.

Career Opportunities

Upon successful completion participants will be qualified to seek employment in a range of administration environments including:

  • Clerical Officer
  • Data Entry Operator
  • Junior Personal Assistant
  • Receptionist
  • Office Administration Assistant
  • Office Administrator
  • Word Processing Operator

Entry Requirements:

There are no pre-requisites for entry to this qualification, however FNTC has the following selection criteria for this course.  The participant will be required before enrolling to complete a Language Literacy and Numeracy assessment to determine what level of support the participant may need to assist them through their study program.

Program Duration

This program is offered by face to face delivery mode. Program duration for a full time student is an average of 12 months. Some students may complete the course in less time, however.


Full Fee Paying: Qualification cost $2,250 plus $395 administration fee which is non-refundable.

Eligible students may take advantage of the Certificate 3 Guarantee, a new Queensland Government initiative. To see if you’re eligible, click HERE.

How to Apply

Students must complete an enrolment form and return to Far North Training & Consultancy with appropriate documentation.

Delivery method

Face to face classes in Mossman, Cairns and surrounds with flexible delivery options also available.

Recognition for Prior Learning (RPL)

If you are currently working in a business facility then you may be entitled to Recognition of Prior Learning. RPL is a nationally recognised process which helps you gain credit towards a certificate based on the skills and experience you have gained from:

  • Previous learning
  • Work or industry experience (paid or unpaid)
  • Volunteering
  • Partially completed studies

Your experience is matched to current industry qualifications so you may gain credit towards or even recognition for a full qualification.

Core 2 Units

  • BSBWHS201
    Contribute to health and safety of self and others
  • BSBITU307
    Develop keyboarding speed and accuracy

Elective Units

  • BSBITU302
    Create electronic presentations (Power Point)
  • BSBITU304
    Produce Spreadsheets (Excel)
  • BSBITU306
    Design and Produce Business Documents (Word)
  • BSBADM307
    Organise Schedules (Outlook)
  • BSBITU309
    Produce Desktop Published Documents (Publisher)
  • BSBWRT301
    Write Simple Documents
  • BSBWOR204
    Use business technology
  • BSBITU301
    Create and use Database (Access)
  • BSBWOR301
    Organise personal work priorities and development
  • BSBITU303
    Design and Produce Text Documents (Word)
  • BSBCUS301
    Deliver and monitor a service to customers