Certificate II in Hospitality

About this course

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

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If you have any questions regarding any of the courses on offer, please do not hesitate to contact us.

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Entry Requirements

There are no pre-requisites for entry to this qualification, however Far North Training & Consultancy has the following selection criteria for this course. The participant will be required before enrolling to complete a Language Literacy and Numeracy assessment to determine what level of support the participant may need to assist them through their study program.


Program delivery can be face to face in a small group training environment located in Mossman. For participants under contract with the Australian Apprenticeship Centre and an Employer, delivery of training will be in the workplace.

**This course requires students to undertake 12 service periods in a Hospitality environment as part of their course.


Program duration for a full time student is an average of 12 months. Some students may complete the course in a shorter time frame.


The program can be delivered at Far North Training & Consultancy at 11 Johnston Rd, Mossman, or on-site at each individual employer’s venue in Far North Queensland.

Award Issued

Students who successfully complete this nationally recognised training will be awarded the Qualification SIT20316 Certificate II in Hospitality


Recommended Requirements

This course requires students to undertake 12 service periods in a Hospitality environment as part of their course, therefore transport to the work placement is required.  Students will also need suitable attire, white polo shirt, black shorts and enclosed black shoes.


Full fee paying: $1495

Click the following links for further information on apprenticeships or for VETiS 

Core Units

  • BSBWOR203
    Work effectively with others
  • SITHIND002
    Source and use information on the hospitality industry
  • SITHIND003
    Use hospitality skills effectively
  • SITXCCS003
    Interact with customers
  • SITXCOM002
    Show social and cultural sensitivity
  • SITXWHS001
    Participate in safe work practices

Elective Units

  • SITXFSA001
    Use hygienic practices for food safety
  • SITHFAB002
    Provide responsible service of alcohol
  • SITHFAB005
    Prepare and serve espresso coffee
  • SITHACS001
    Clean premises and equipment
  • HLTAID003
    Provide first aid
  • ** To complete this qualification you will need to complete 12 units. Electives may vary depending on job role or local industry requirements.