Certificate II in Business

About this course

A Certificate II in Business will guide you to the attainment of basic administrative skills necessary for employment across all industries in a wide range of roles. Students will learn basic office administration, undertake keyboarding and develop fundamental skills using Microsoft Office and the internet.
This course can increase your employment prospects into entry level roles.

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This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

This qualification is suitable for an Australian Apprenticeship pathway.


This program will provide a pathway to work in various business settings, where work will be mainly routine in nature and at entry level.  It will enable individuals to enter the workplace in an administrative role.


Students successfully completing all the listed competencies will achieve Certificate II in Business.  Students who successfully achieve some of the listed competencies will receive a Statement of Attainment for those units that they have demonstrated competency.

Career Opportunities

Upon successful completion  participants will be qualified to seek employment in a range of environments including but not limited to:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

Entry Requirements

There are no pre-requisites for entry to this qualification, however FNTC has the following selection criteria for this course.  The participant will be required before enrolling to complete a Language Literacy and Numeracy assessment to determine what level of support the participant may need to assist them through their study program.

Program Duration

The course will be conducted over 6 – 12 months and students can commence training at any time of the year. Study can be conducted part-time or full-time.

Start Date

Students can enrol at any time of the year.

How to Apply

Students must complete an enrolment form and return to Far North Training & Consultancy with appropriate documentation. For further information refer to Student Handbook.


Full Fee Paying: Qualification cost $1,255 plus $295 administration fee which is non-refundable.

Recognition for Prior Learning (RPL):

If you are currently working in a Business setting then you may be entitled to Recognition of Prior Learning. RPL is a nationally recognised process which helps you gain credit towards a certificate based on the skills and experience you have gained from:

  • previous learning
  • work or industry experience (paid or unpaid)
  • volunteering
  • partially completed studies.

Your experience is matched to current industry qualifications so you can gain credit towards or even recognition for a full qualification.

Core Unit

  • BSBWHS201
    Contribute to health and safety of self and others

Elective Units

  • BSBCUS201
    Deliver a Service to customers
  • BSBITU201
    Produce simple word processed documents
  • BSBITU202
    Create and use Spreadsheets
  • BSBITU203
    Communicate electronically
  • BSBWOR202A
    Organise and complete daily work activities
  • BSBWOR203
    Work effectively with others
  • BSBWOR204
    Use business technology
  • BSBINM201
    Process and maintain workplace information
  • BSBINM202
    Handle mail
  • BSBCMM201
    Communicate in the workplace
  • BSBSUS201
    Participate in environmentally sustainable work practices