Certificate II in Community Services

About this course

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

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If you have any questions regarding any of the courses on offer, please do not hesitate to contact us.

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Entry Requirements

There are no pre-requisites for entry to this qualification, however Far North Training & Consultancy has the following selection criteria for this course. The participant will be required before enrolling to complete a Language Literacy and Numeracy assessment to determine what level of support the participant may need to assist them through their study program.


Program delivery is face to face in a small group training environment.


Program duration for a full-time student, allow up to 6 months, however some students may complete the course in less time.


Port Douglas – Mossman – Atherton – Cairns – Mareeba

Award Issued

Students who successfully complete this nationally recognised training will be awarded the Qualification CHC22015 – Certificate II in Community Services.


Full fee paying: $1900

Click the following links for further information on apprenticeships or for VETiS 

Core Units

  • CHCCOM001
    Provide first point of contact
  • CHCCOM005
    Communicate and work in health or community services
  • CHCDIV001
    Work with diverse people
  • HLTWHS001
    Participate in workplace health and safety
  • BSBWOR202
    Organise and complete daily work activities

Elective Units

  • FSKOCM07
    Interact effectively with others at work
  • FSKDIG03
    Use digital technology for routine workplace tasks
  • FSKRDG10
    Read and respond to routine workplace information
  • BSBLED101
    Plan skill development